Services
fireplace log

FAQ

Do furnaces have a pilot light?

Here is the short answer: if your furnace is 25 years or less then for the most part no. Most furnaces from this era forward have a spark ignition or a hot surface igniter (like your oven). This is done to save gas from running a pilot constantly.

My furnace is blowing cold air, is it not working?

It’s typical when a furnace is blowing cold air, and your thermostat is calling for heat, that the furnace has locked out. This means that you need to call a service tech to get the furnace to operate again.

How long do hot water heaters last for?

In areas like Barrie with hard water you can usually expect to get 10-12 years max out of a water heater. The scale from the water builds up in the bottom, causing the tank to overheat and crack the welded seams on the tank vessel.

I don’t have any ductwork and want air conditioning. Is there a solution?

Yes we have ductless air conditioners & heat pumps that provide both heating and cooling all in one package. Ductless is both a quiet and efficient way to heat and cool a home.

How much is a service call?

A diagnostic to tell you what the problem is, is $99. We work on a flat rate system that is a price per job. So the pricing varies greatly depending on what is wrong with the system.

Will a new system save me money on my heating/cooling costs?

Depending on the age of the system, you can save anywhere from 10-30% of your current operating costs. In some cases, enough to pay off the system in 5 years.

I have spots in my home that don’t heat up or cool down the same as the rest of the home. Is there something wrong with my system?

Your system may be fine. It could be the ductwork in forced air systems, or the piping in boiler systems. Most homes that were built within the last 20 years or so, don’t have enough cold air returns to properly circulate the air in the home. Every room should have a cold air return, but builders cheat and put one in a hallway and undercut the doors. So if you sleep with your doors closed in your house you may find that the rooms get cold. Another cause is blocking off both supply and return ducting in the home. New furnaces can negate some of these effects if they are two stages, or modulating by using slower burner rates and air flows. The hot air is less likely to stratify to the ceiling, and give you are warmer temperature near your feet.

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How does a tankless water heater work?

A tankless water heater uses a large burner to heat water up very quickly when you open a tap, versus a tank that has a relatively small burner that keeps a body of hot water warm until you need it. The savings for both space and fuel costs can be great with a tankless water heater.

Have a question that we haven’t answered yet?  Feel free to contact us and ask us yourself! We are always available.